FAQs|常見問題

Contact Us|聯絡我們 

Address:

Block B1, 6/F Rm 15B,

Yau Tong Industrial City,

No. 17 Ka Fai Road,

Yau Tong, Kowloon,

Hong Kong

Telephone: 

 

Payment |付款

We accept Visa, Master, Payme, FPS, and Bank Transfer Payment Methods.

我們接受  Visa, Master, Payme,  FPS, Bank Transfer 付款方式。

 

Delivery | 送貨

Order can be shipped via Local Courier to Commercial & Residential address, or via EF Locker for Self-pick services.

Customer can select Freight Collect or Pre-paid shipping fees.

訂單會以本地速遞派送到商業及住宅地址、或客人可選用智能櫃自取。

客人均可選擇運費 預付 或 到付。

 

When the order will be shipped? | 貨品何時寄出?

一般收到訂單及付款後, 會於1-2個工作天內安排寄出。

Normally, once the order is confirmed and paid, we will send the order within 1-2 working days.

 

Would I get Free Shipping? | 購物滿多少可以有免運費?

Free Commerical Address (or +HK$30 for Residential Address Delivery) when Order is Over $600.

如購物滿HK$600或以上, 則可免費送至商業地址(或加$30送至住宅地址)服務

 

How much would the shipping fees cost? | 不知運費要付多少?

Order will be shipped via S.F. Express, S.F. shipping cost as below:

訂單會以順豐寄出,運費會按照順豐收費:

Estimate | 大概如下:

重量 (公斤)

Weight Break (kg)

 收費 / Cost
 0.5 kg  $30
 1.0 kg  $30
 1.5 kg  $36
 2.0 kg   $42
 2.5 kg  $48
 3.0 kg   $54
 3.5 kg  $60
 4.0 kg   $66
 4.5 kg   $72
 5.0 kg  $78
 5.5 kg   $84
 6.0 kg   $90

  • every 0.5kg need extra HK$6 | 每半公斤加 HK$6

The Actual Shipping Costs are subjected to S.F. | 實際收費依順豐為準

 

S.F. Store & EF Locker location |順豐站 及 智能櫃 地址連結 

Please select one of the S.F. Store OR EF Locker location nearby your home for Self-Pick service:

http://www.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_service_center_address/

https://eflocker.com/eflocker-location/