FAQs|常見問題
Contact Us|聯絡我們
Address:
Unit 807-J, 8/F, Cornell Centre,
No. 50, Wing Tai Road,
Chai Wan, Hong Kong
Whatsapp / Phone-in Enquiry: 9208-0257
Payment |付款
We accept Visa, Master, Payme, FPS, and Octopus Payment Methods.
我們接受 Visa, 萬事達卡, Payme, 轉數快, 八達通 付款方式。
Delivery | 送貨
Order can be shipped via Local Courier to Commercial & Residential address, or via EF Locker for Self-pick services.
Customer can select Freight Collect or Pre-paid shipping fees.
訂單會以本地速遞派送到商業及住宅地址、或順豐站/智能櫃。
When the order will be shipped? | 貨品何時寄出?
一般收到訂單及確認款項後, 便會於1-2個工作天內安排寄出。
Normally, once the order is confirmed and paid, we will send the order within 1-2 working days.
Would I get Free Shipping? | 購物滿多少可以有免運費?
Free SF locker/point for Order HK$399 or over.
Free Door to Door Delivery for Order HK$800 or Over.
如購物滿HK$399或以上, 可享免順豐站或智能櫃自取
另如購物滿HK$800, 則可免費送上門(需要行樓梯的地址除外)
How much would the shipping fees cost? | 不知運費要付多少?
Order will be shipped via S.F. Express, S.F. shipping cost as below:
訂單會以順豐寄出,運費會按照順豐收費:
Order Amount HK$ |
運費 / Shipping Cost |
Below HK$399 或以下 | $30 |
Over HK$399 或以上 - Below HK$ 799 或以下 |
免順豐站/櫃 自取 Free SF Locker (Self-Pick up) |
Over HK$ 800 | 免費送貨上門 | Free Door to Door delivery (需要行樓梯除外 / Excluding building needs to walk up the stairs) |
The Actual Shipping Costs are subjected to S.F. | 實際收費依順豐為準
S.F. Store & EF Locker location |順豐站 及 智能櫃 地址連結
Please select one of the S.F. Store OR EF Locker location nearby your home for Self-Pick service:
http://www.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_service_center_address/
https://eflocker.com/eflocker-location/