FAQs|常見問題

 

Contact Us|聯絡我們 

Address:

Unit 96-97, UB/F, Upper Basement Level, 

No. 8 Hysan Avenue, Eton Tower, 

Causeway Bay, 

Hong Kong

Whatsapp / Phone-in Enquiry: 9208-0257

 

Payment |付款

We accept Visa, Master, Payme, FPS, and Bank Transfer Payment Methods.

我們接受  Visa, Master, Payme,  FPS, Bank Transfer 付款方式。

 

Delivery | 送貨

Order can be shipped via Local Courier to Commercial & Residential address, or via EF Locker for Self-pick services.

Customer can select Freight Collect or Pre-paid shipping fees.

訂單會以本地速遞派送到商業及住宅地址、或順豐站/智能櫃。

 

When the order will be shipped? | 貨品何時寄出?

一般收到訂單及確認款項後, 便會於1-2個工作天內安排寄出。

Normally, once the order is confirmed and paid, we will send the order within 1-2 working days.

 

Would I get Free Shipping? | 購物滿多少可以有免運費?

Free SF locker/point for Order is HK $400 or over. Free Commerical Address or Residential Address Delivery (Except Outlying Area and No Lift building) for Order is HK $800 or Over.

如購物滿HK $400或以上, 可享免順豐站或智能櫃自取,另如購物滿HK $800, 則可免費送商業地址 或 住宅地址 (除遍遠地區及沒有升降機的樓宇)

 

How much would the shipping fees cost? | 不知運費要付多少?

Order will be shipped via S.F. Express, S.F. shipping cost as below:

訂單會以順豐寄出,運費會按照順豐收費:

Estimate | 大概如下:

重量 (公斤)

Weight Break (kg)

 收費 / Cost
 0.5 kg  $30
 1.0 kg  $30
 1.5 kg  $37
 2.0 kg   $44
 2.5 kg  $51
 3.0 kg   $58
 3.5 kg  $65
 4.0 kg   $72
 4.5 kg   $79
 5.0 kg  $86
 5.5 kg   $93
 6.0 kg   $100

  • every 0.5kg need extra HK$7 | 每半公斤加 HK$7

The Actual Shipping Costs are subjected to S.F. | 實際收費依順豐為準

 

S.F. Store & EF Locker location |順豐站 及 智能櫃 地址連結 

Please select one of the S.F. Store OR EF Locker location nearby your home for Self-Pick service:

http://www.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_service_center_address/

https://eflocker.com/eflocker-location/